SUMMER COURSE POLICY

SUMMER COURSE 2022 POLICY

Please note that the following policies will be applied to our Summer Courses 2022:

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1. At Bridge Elite courses are offered on a first-come-first-served basis together with the confirmation-by-payment policy.
    

2. Full payment must be settled prior to the notified deadline.
    

3. No refunds or make-up classes will be offered if students are unable to attend due to personal affairs.  Parents and students should ensure that the schedule can be compromised before confirmation and payment.
    

4. No refunds or make-up classes will be offered if students are unable to attend due to illness. However, if Bridge Elite is notified about the student's absence and a doctor note is submitted to Bridge Elite within the same day,  parents and students can convert the missed lesson into a private lesson by settling the price difference.  
    

5. All lessons at Bridge Elite will be cancelled upon the hoisting of Tropical Cyclone Warning Signal of 8 or above, or Black Rainstorm Warning is raised. Classes will be resumed two hours after the signal has been reduced or withdrawn during our opening hours. Make-up lessons will be arranged accordingly.
    

6. If any course cannot be held at the specific time shown on receipt due to teacher’s absence and student declines further arrangements offered by Bridge Elite, the fee will be refunded on a pro-rata basis back to students no later than one month after request has been made.
    

7. In the event of physical lesson suspension required by the Education Bureau due to COVID-19, Bridge Elite will be switching all onsite lessons to online. Arrangements will be made and emailed to students before course commencement.

SUMMER INTENSIVE REVISION PROGRAM 2022 POLICY

Please note that the following policies will be applied to our Summer Intensive Revision Program (the “Program”) offering:
 

1. At Bridge Elite courses are offered on a first-come-first-served basis together with the confirmation-by-payment policy. Full payment must be settled prior to the notified deadline.
    

2. Lessons reserved with Bridge Elite are non-transferable. Once a student’s name is confirmed at the time of booking, only that student may attend the booked lessons.
    

3. All lessons booked under the Program must be used within the same week (Monday to Saturday) during any week in July and August.
    

4. Only one subject can be chosen per Program.
    

5. The Program only applies to selected tutors at Bridge Elite.
    

6. In case of sickness, in order to schedule a make-up lesson the students need to inform Bridge Elite of their absence at least 3 hours before the scheduled lesson by writing and submit a same day doctor’s note. The make-up lesson can only be rescheduled to an available timeslot within the same week of the corresponding lesson. (The original teacher cannot be guaranteed and the difference in tuition fee will not be refunded).
    

7. Lesson rescheduling is granted only under the following conditions:
   a) 3 clear working days* notice given, or
   b) 1 or 2 clear working days* notice with $100 rescheduling fee.
   Lesson rescheduling will not be granted if the request is made on the lesson day or on the day before the lesson day. No refunds or make-up classes will be offered if a student misses the classes due to personal affair or schedule conflicts.  Parents and students should ensure that the schedule is satisfactory before confirming and paying.
   *Clear working day does not include the lesson day, the day which the request is made, public holidays and Sundays; rescheduled request must be made during office hour: Mon-Sat 10AM-7PM.
    

8. All lessons at Bridge Elite will be cancelled upon the hoisting of a Tropical Cyclone Warning Signal of 8 or above, or if the Black Rainstorm Warning is raised. Classes will resume two hours after the Tropical Cyclone Warning Signal is reduced to a lower signal or if the Black Rainstorm Warning is cancelled or replaced by the Amber or Red Rainstorm Warning during our opening hours. Make-up lesson will be arranged for lessons cancelled due to weather.
    

9. If a course cannot be operated on the date or at the time specified in the fee receipts and students decline the revised arrangements offered by Bridge Elite, we will refund on a pro-rata basis the course fee collected to students as soon as possible and in any event not later than one month after the students have requested for the refund.
    

10. In the event of physical lesson suspension required by the Education Bureau due to COVID-19, Bridge Elite will be switching all onsite lessons to online. Arrangements will be made and emailed to students before course commencement.